How to Change Mobile Number in Demat Account?

How to Change Mobile Number in Demat Account?

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Last Updated On: 12 Aug 2025

5 min read

Keeping your mobile number updated in your Demat account is essential for receiving transaction alerts, OTPs, and important updates from your Depository Participant (DP). If you have changed your phone number, it is important to update it in your NSDL/CDSL Demat account to ensure uninterrupted communication.

Ways to Change Your Mobile Number in a Demat Account

You can update your registered mobile number through the following methods:

1. Online Method (If Supported by Your Broker)

Most brokers provide an online facility to update contact details. Here’s how:

  • Step 1: Log in to your broker’s website or mobile app
  • Step 2: Navigate to the ‘Profile’ or ‘Account Settings’ section.
  • Step 3: Select the option to update contact details.
  • Step 4: Enter your new mobile number and authenticate using OTP.
  • Step 5: Confirm the request and wait for approval.

2. Updating via NSDL/CDSL Online Portals

  • For NSDL Accounts:

  1. Visit the NSDL website   (www.nsdl.co.in).
  2. Go to the ‘Update Contact Details’ section.
  3. Follow the steps to update your mobile number.
  • For CDSL Accounts:

  1. Visit CDSL’s Easiest portal   (www.cdslindia.com).
  2. Log in using your BO ID (Beneficiary Owner ID).
  3. Update your mobile number and confirm via OTP.

3. Offline Method (Through Your Depository Participant - DP)

If the online option is not available, you can update your mobile number offline:

  • Step 1: Visit your broker’s office or DP branch.
  • Step 2: Fill out a Mobile Number Update Request Form.
  • Step 3: Submit the form along with a self-attested copy of your PAN card and a valid ID proof.
  • Step 4: Your DP will verify and process the request within 24-48 hours.

Things to Keep in Mind

  • Ensure your new mobile number is linked to Aadhaar for seamless OTP verification.
  • If updating via NSDL/CDSL, use the same mobile number registered with your DP.
  • The update may take 1-3 business days to reflect in your account.
  • You may receive an SMS confirmation once the mobile number is updated successfully.

Conclusion

Updating your mobile number in a Demat account is quick and essential for staying informed about your investments. Whether through your broker’s online platform, NSDL/CDSL, or offline mode, ensure your details are always up to date.

By following these steps, investors can easily update their mobile number in their Demat account and ensure smooth transactions and timely notifications.

For further details check here:

e-Guide for Demat Account Holders

What is a Mutual Fund? - Beginner's Guide to Investing

AMFI - Introduction to Mutual Funds

Disclaimer:

The information is for general purposes only and not an investment advice. Readers should seek professional advice before taking any investment related decisions.

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FAQs

How long does it take to update the mobile number in a Demat account?

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It usually takes 24-48 hours after the request is submitted.
 

Can I update my mobile number online in my Demat account?

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Yes, if your broker supports online updates, you can change it through their website or app.
 

Do I need to visit my broker’s office to update my mobile number?

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No, many brokers allow online updates, but if not, you need to visit your DP’s office.
 

Can I change my mobile number in NSDL/CDSL directly?

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Yes, you can update it through NSDL/CDSL portals, but it must match your broker’s records.
 

What documents are required for offline mobile number updates?

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You need to submit a PAN card copy and identity proof (Aadhaar, Passport, etc.).
 

Will I receive an OTP to verify my new mobile number?

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Yes, an OTP verification is required for security purposes.
 

How can I check if my mobile number is updated in my Demat account?

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Log in to your broker’s platform or check via NSDL/CDSL.
 

Can I have two mobile numbers linked to my Demat account?

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No, only one primary mobile number can be registered.
 

What happens if I don’t update my mobile number?

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You may miss important trade alerts, OTPs, and account updates.
 

Do I need to update my mobile number separately for my trading and Demat accounts?

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If both accounts are linked under the same broker, a single update usually applies to both.
 

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Visit https://www.hdfcfund.com/information/key-know-how to know more about the process to complete a one-time Know Your Customer (KYC) requirement to invest in Mutual Funds. Investors should only deal with registered Mutual Funds, details of which can be verified on the SEBI website (www.sebi.gov.in/intermediaries.html). For any queries, complaints & grievance redressal, investors may reach out to the AMCs and / or Investor Relations Officers. Additionally, investors may also lodge complaints directly with the AMCs. If they are not satisfied with the resolutions given by AMCs, they may raise complaint through the SCORES portal on https://scores.sebi.gov.in/scores-home/. SCORES portal facilitates investors to lodge complaint online with SEBI and subsequently view its status. In case the investor is not satisfied with the resolution of the complaints raised directly with the AMCs or through the SCORES portal, they may file any complaint on the Smart ODR on https://smartodr.in/login.

The information is for general purposes only and not an investment advice. Readers should seek professional advice before taking any investment related decisions.

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