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Important update for investors

Dear Investor,

As part of our ongoing commitment to safeguarding your personal and financial information, we would like to make you aware of a recent cyber security incident and share a few precautionary steps.

Recently, we identified unauthorised activity affecting parts of our IT systems. We promptly activated our security response, isolated the affected systems, and engaged cyber security experts to investigate. The individuals behind the incident have claimed to have accessed certain data.

We have reported the matter to the relevant authorities, including SEBI, CERT-In, the NSE and the BSE. We have also obtained an order from the Hon'ble Bombay High Court restraining anyone from publishing, circulating, or misusing the affected data. Our systems have been secured and our investigation is ongoing.

Your investments, units, and the value of your holdings have not been affected. This incident relates to data, not to your money or your portfolio.

As a precaution, and in line with the security practices we've shared in our earlier communications, we suggest a few simple steps:

  1. Save the following numbers: 1600313139 (for important service and transaction-related calls initiated by us) and 1409336767 or 1409269390 (for product/offerings related calls initiated by us).
  2. Reset your account password the next time you log in to our platforms, and choose a strong password you don't use elsewhere.
  3. We will never ask you for your password, OTP, PIN, or full bank details through email, SMS, or phone; please don’t share them with anyone. Please continue to be cautious of unexpected requests, particularly anyone asking you to act urgently. Don’t click any unknown links or attachments from unknown senders.
  4. If your mobile unexpectedly loses network or stops receiving calls and SMS, please contact your telecom operator, as this can sometimes indicate a SIM-swap attempt.
  5. Review your accounts periodically and let us know if you notice anything unfamiliar.
  6. We request you to kindly update your latest email address and contact number in your folio(s) to ensure timely receipt of important communication, account statements, regulatory updates, and other investor-related information.

If you have any questions or would like assistance, our dedicated support team is available at hello@hdfcfund.com or 1800 3010 6767 / 1800 419 7676 from 9 a.m. to 6 p.m. (Monday to Friday) and 9 a.m. to 1 p.m. (Saturday). You can also verify any communication from us by reaching out through the contact details on this website.